Track Your QSR Shipment

Online tracking available for Twinsburg-based accounts only. For other QSR locations, select below for more information.

Your QSR Account Number can be found on your invoices and packing slips in the format of "1234-56"

For order tracking in Jasper, GA, contact your QSR customer service representative:

Noel May
[email protected]

For order tracking in DONGGUAN, CHINA, contact your QSR customer service representative:

Mary Zeng
[email protected]
(86) 769-83695990  Ext:189

For order tracking in Queretaro, Mexico, contact your QSR customer service representative:

Luis Mata
[email protected]
+52 1 442 363 6796


Job Description


Title: Assistant Production Supervisor
Department: Production
Date: February 2018
Other info:


1. Purpose of the job the purpose of the position or why this job exists within the department or organization

Lead the Production Team in the manufacturing of rubber and plastic molded parts in their assigned area on the designated shift

 2. Key accountabilitiesthe 6-8 key duties or accountabilities of the position

1. Develop and manage manufacturing processes to meet or exceed product standards under safe conditions and in accordance with production schedules and good manufacturing practices.  Involves the most effective and efficient use of available resources to produce products that meet or exceed customer requirements for cost, quality, and service
2. Review product documentation and manufacturing operational documentation to ensure compliance and accuracy. Utilize appropriate systems, procedures and cross functional input to manage revisions to documents, processes and products
3. Through deployment of lean and six-sigma processes responsible for identifying opportunities to improve service, minimize scrap, or otherwise reduce manufacturing costs and improve product quality
4. Responsible for enforcing all safety and Standard Operating Procedures assuring compliance with all Corporate and regulatory requirements and other global agency requirements
5. Responsible for motivating and developing production associates to meet the current and future challenges of the business
6. Establish an environment for a safe and secure facility and utilize associate participation to improve the environment.  Enhance the level of housekeeping and cleanliness and provide essentials for continual quality improvements. Ensure compliance to all OSHA training requirements and regulations
7. Monitors facility metrics (Work Management System) to ensure optimum performance from associates and all levels
8. Planning and coordinating equipment repairs with Planning, Engineering and the Maintenance team should malfunctions occur

 3. Reporting relationships the position’s reporting relationship, or refer to appropriate organizational charts

Reports to: Assistant Production Manager
Direct Reports: All manufacturing operations hourly employees on pressroom floor
Indirect Reports: Other secondary processing including vision inspection if needed during off shifts
Other relevant information:


  1. Knowledge, skills and experiencethe minimum qualifications and experience required to perform the responsibilities of this position
Minimum qualification required: High school diploma or GED. Three to five years experience supervising associates in a manufacturing environment
Knowledge/experience required beyond minimum qualification: Associates Degree or higher in management, business or an engineering discipline preferred. Prefer practical experience and certification in Lean/Six Sigma manufacturing

Preferred Experience:

  • Six-sigma green belt and/or lean manufacturing certification
Other key factors: PC and business system skills. Ability to use or quickly grasp: MS office, and other software and systems utilized in operations


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