Track Your QSR Shipment

Online tracking available for Twinsburg-based accounts only. For other QSR locations, select below for more information.

Your QSR Account Number can be found on your invoices and packing slips in the format of "1234-56"

For order tracking in Jasper, GA, contact your QSR customer service representative:

Noel May
[email protected]

For order tracking in DONGGUAN, CHINA, contact your QSR customer service representative:

Mary Zeng
[email protected]
(86) 769-83695990  Ext:189

For order tracking in Queretaro, Mexico, contact your QSR customer service representative:

Luis Mata
[email protected]
+52 1 442 363 6796


Since mid-May 2022, QSR is part of the globally present Datwyler Group. The two companies are an ideal fit in terms of strategy, core competencies and culture. With Datwyler as its strategic owner, QSR is ideally positioned to continue offering its customers added value and to exploit the attractive growth opportunities for electrical connectors.

As of mid-May 2022, Datwyler has acquired QSR from Q Holding and its private equity owner, 3i. QSR is a leading supplier of high-quality seals and components for electrical connectors made of silicone, employing some 1,250 people at five plants in the USA, Mexico and China.

Datwyler – leading provider of high-quality, system-critical elastomer components

Datwyler is focusing on high-quality, system-critical elastomer components and has leading positions in attractive global markets such as healthcare, mobility, food & beverage and general industry. Among other activities, Datwyler supports the automotive supplier in the transition to e-mobility and supplies the manufacturers of Covid vaccines with system-critical components for closing the vials. With its recognized core competencies and technological leadership, the company delivers added value to customers in the markets served. Datwyler concentrates on markets that offer opportunities to create more value and sustain profitable growth. With a global manufacturing footprint of more than 20 operating companies, sales in over 100 countries and more than 7,000 employees Datwyler, headquartered in Switzerland, generates annual sales of more than USD 1,000 million. Find out more about Datwyler on

Ideal fit in terms of strategy, core competencies and culture

“With this strategically important acquisition, we will become the leading global supplier of system-critical sealing solutions for electrical connectors for a diverse range of industries, which will open up new exciting niche markets for us. QSR is an ideal fit with Datwyler in terms of strategy, core competencies and culture and will further accelerate our profitable growth. With our significantly strengthened market positions in North America and Asia, we will be able to reduce our dependency on the European market. The new independent Connectors business unit will also enable us to cross sell with our Mobility and General Industry business units,” explains Datwyler CEO Dirk Lambrecht.

Strong megatrends provide growth opportunities

“We have proven for many years to greatly benefit from the growth trends in our markets. With our ongoing investments and expansions, we are in a strong position to leverage the current megatrends such as electrification, connectivity, Industry 4.0 and the Internet of Things for profitable growth. The QSR team is excited to be joining the Datwyler family, strategically and culturally. Its leading positions in adjacent markets and its strong sales network in Europe will further accelerate our growth,” says Matt Ledford, QSR Global Vice President and ad-interim Head of the new Datwyler business unit Connectors.