Track Your QSR Shipment

Online tracking available for Twinsburg-based accounts only. For other QSR locations, select below for more information.

Your QSR Account Number can be found on your invoices and packing slips in the format of "1234-56"

For order tracking in Jasper, GA, contact your QSR customer service representative:

Noel May
[email protected]

For order tracking in DONGGUAN, CHINA, contact your QSR customer service representative:

Mary Zeng
[email protected]
(86) 769-83695990  Ext:189

For order tracking in Queretaro, Mexico, contact your QSR customer service representative:

Luis Mata
[email protected]
+52 1 442 363 6796


Responsible for the quality machining of new or refurbished components in the CNC area and perform minor machine maintenance inspection and operation of tool room equipment. Provide support to manufacturing and engineering on tooling related issues by all means necessary including manual machining practices, CNC machinery and CAD/CAM.


  • Create/maintain CNC machining programs using CAD/CAM as well as manual “G-Code” programming for CNC mills and lathes.
  • Provide floor support for CNC program introduction, optimization and trouble shooting.
  • Create/maintain program libraries/databases including set up sheets and associated documentation required to accurately machine components.
  • Utilize CMMS system (MP2) system.
  • Repair mold cavities by way of 3D machining with CNC machines.
  • Possess the ability to use all equipment in the tool room, including CNC and welding equipment.
  • Provide technical direction to less experienced machinists.
  • Maintain an orderly and clean work area.
  • Perform daily/weekly preventative maintenance on equipment.
  • Participate in design reviews as needed.
  • Practice 5-S principles
  • Participate in implementing lean manufacturing concepts.
  • Other duties as assigned.


  • Strong in the use of Microsoft Office products (Word, Excel, Access, Outlook) and CAM/CAD (SURFCAM, SolidWorks, and AutoCAD experience preferred).
  • Ability to read blueprints.
  • Understanding of geometric tolerancing.
  • Must be trained on forklift & hoist safety.
  • Must have a working knowledge of standard shop safety practices.
  • 3-5 years’ experience in a machine shop utilizing CNC machines.
  • Mold making/repair experience is preferred.
  • Ability and applied knowledge of precision measurement tools. (Micrometer, calipers, machinist square, straight edge, etc.)

Physical Requirements

  • Periodic lifting, pushing and /or pulling mold plates, sprue boards, tip plates, and raw material up to 100 lbs.


*required fields

Attachments must be .doc, .docx, or .pdf files and must not exceed 5mb.